Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return questions at info@roseyarn.com or 952-262-1554.

Exceptions / non-returnable items
We are unable to accept returns on gift cards, knitting needles, crochet hooks, and yarn that has been wound. Sale/clearance items are final sale.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.